Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with an offshore casino site? This is the page for that. Below you'll find how to reach us, what kind of messages we're best placed to help with, and a couple of things we can't do.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and typically reply within a couple of business days, though it can take longer during busy periods.
When you write in, it helps to be specific: name the offshore casino site you're asking about, and if it relates to one of our rankings, tell us which one. A screenshot or a short summary of what happened goes a long way if you're reporting an issue with payouts, bonus terms, or account verification at a particular operator.
What we can help with
- Corrections or updates to information in one of our reviews — bonus terms, licensing details, banking methods, and similar facts change, and we'd rather fix an error than leave it standing
- Feedback on your experience with a casino covered on USA Offshore Casinos, whether that's about game selection, customer support, or how long a withdrawal actually took
- General questions about how we compare offshore casino sites, including why one site ranks above another
- Suggestions for offshore online casinos or international online casino brands you think deserve a closer look
What we can't do
We're an independent review and comparison site, not a casino operator, a payment processor, or a regulator. That means a few things are outside what we can help with:
- We can't access your casino account, process a deposit or withdrawal, or intervene directly in a dispute between you and an offshore operator
- We can't confirm or guarantee that any offshore casino will pay out — these sites are licensed outside the US, typically in jurisdictions like Curaçao, Anjouan, or Costa Rica, and sit outside US state regulation, so there's no US regulator or consumer protection body we can escalate a complaint to on your behalf
- We can't give tax or legal advice; for questions about how gambling winnings or offshore accounts affect your taxes, speak with a qualified accountant or attorney
- We don't offer legal advice on whether playing at an offshore casino is permitted where you live — gambling law varies by state, and it's on you to check your own state's current rules before signing up anywhere
If you're weighing up whether an offshore site is right for you at all, our About Us page explains how we approach this space, and our Terms and Conditions set out the basis on which we publish reviews and rankings.
If gambling has stopped feeling like entertainment
We're not equipped to provide counseling or crisis support, but we take this seriously enough to say it plainly: if you're worried about your own gambling, or someone else's, help is available. Call or text 1-800-GAMBLER for free, confidential support. Our Responsible Gambling page has more on setting limits and where to find further tools — worth a look given that offshore casinos generally don't offer the same self-exclusion and player-protection tools as licensed US operators.
Before you write in
A few questions we get often are already answered elsewhere on the site — our reviews cover licensing, bonus wagering requirements, payout speeds, and banking options (including crypto) for each offshore casino we rank, so it's worth checking the relevant review first. That said, if something's unclear or missing, telling us is exactly how we improve the coverage, so don't hold back.
All content on USA Offshore Casinos is intended for adults aged 21 and over. If you're under that age, this site — and the offshore casino sites it reviews — isn't for you.